Below are just a few of our Customer Testimonials to the quality of Thornton Home Improvement, Inc. work. So please take the time to review them.
Thankyou For All Referrals!!!
"We were not easy customers. In fact, we were downright demanding. But Thornton Home Improvement, Inc stuck with us through the entire building process and always delivered as promised. We are thankful for the competent professionals at Thornton Home Improvement, Inc!"
Springfield,MD Bo and Betty Simkins
"Thanks you Thornton Home Improvement, Inc! Our home needed to be remodel to ADA standards. You not only remodel our home to meet our specific needs, but you went the extra distance and built creative features that make every part of our home accessible to disabled individuals. We are deeply grateful to you and the remarkable people at Thornton Home Improvement."
Kathy, Mark, Cindy, and Billy Johnson
"Thornton Home Improvement,Inc can't be beat. Not one penny was wasted during construction. Our building is solid and comfortable, and our employees are happy. Thanks Thornton Home Improvement, Inc!" President, ABC Equipment Distributors Pete Marks
"Mr. Thornton immediate response to my request for service exceeded my my expectation. He persistenity worked on my garage door and fixed the problem. My husband and I appreciate his workmanship, his demeanor, and his professionalism throughout the entire experience. If all your service people are like him then we will become regulars with your service."
Catonsville, MD G or L B.
"Will was absolutely outstanding. He was professional, friendly, willing to teach me some basic, went out of his way to assure that I was completely satisfied. I would recommend Thornton to anyone needing garage door repair and home projects."
Forest Hill, MD Walter J.
"Was able to make it to my house the same day and replaced my spring and serviced my door, oiled the wheels and tighten all nuts and bolts, for a flat fee. For additional fee my garage door opener was adjusted to reduce the noise of the door."
Elkridge, MD Erma A.
" Mr. Thornton responded quickly and was very knowledgeable to discuss my problem by phone. I was able to make an appointment when I wanted. He showed up on time, gave a clear and accurate repair estimate, and was very effcient. Work was done correctly. He offered regular maintenance tips that my builder didn't offer. I will refer him to others."
" The guy was really nice and knowledgable. He noticed and fixed some things that would have been a problem for me in the future if left unfixed. He really knew what he was doing. However, I'm not sure the garage door is in perfect working order, through it is much better and safer than it had been.'
" Mr. Thornton was very efficient, professional and polite. Even though I had a minor repair, he check over the whole garage door and made some other repairs. These could have resulted in major dollars down the road. I would highly recommend his services. His prices were far more reasonable than the other quotes I received."
Glen Burie, MD David G.
"After submitting my request through internet I received a phone call from Mr. Thornton immediately. However prior to calling, I had already scheduled an appointment with sears on Tuesday morning for a Friday all day (9-5) appointment. This would have required me to use an entire vacation day from work. Fortunately, Mr. Thornton was available the same day that I called. He completed the project and also performed other work on the garage door opener which probably would have results in a costly future maintenance call. I am very pleases with his professionalism, his response time and his work."
Bowie, MD Lands K.
" Timely and a job well done. I was very satisfied with the replacement of my garage door opener."
Baltimore, MD Nick P.
" I was truly impressed with how quickly Mr. Thornton responded to my request. As soon as I submitted my request through internet I received a phone call from Mr. Thornton with his contact information. I set up an appointment with him and he arrived at the stated time, gave me a fair price quote, and completed the job in a professional manner. My garage door now works better than it ever did and I am very pleased with the workmanship and friendliness of Mr. Thornton. I truly recommend him for any of your garage door needs."
Catonsville, MD Brian D.
" Mr. Thornton went straight to work; finished in about an hour. He knew what he was doing, adjusted the door and cleaned up after himself. It was apleasure doing business with him."
Columbia, MD Kirk H.
" Very prompt, courteous, knowledgeable and fair price. Highly recommend to others."
" Mr. Thornton arrived 15 minutes early, was courteous and professional, and did a great job. I would highly recommend him."
Owings Mills, MD Stuart L.
" Mr. Thornton was professional, well spoken and a wiz at completing all the projects I hired him for. Not only did he do a fantastic job at fixing my problems, he also took the time to give me advice on future projects (some of which he guided me through, so I could do them on my own). I would highly recommend him for all your home repairs!"
Laurel, MD Serena M.
"Very very impressed with this professional, he showed up on time, explained everything that needed to be done, gave me a extremely reasonable price and completed the work with in a matter of hours. Highly recommend him, I have business cards to refer him if you need one."
Hanover, MD Lisa M.
" Mr. Thornton tried to repair the existing door motor at my request, however, It could not be done. He recommend that I purchased new motor but I could not do so at this time."
Bowie, MD Clark J.
" On time and completed the job."
" I immediately received a call after submitting my request on internet. This contractor performed the work the next day. He was very polite, professional and did a great job. I would definitely recommend him for garage door repairs."
Bel Air, MD Lisa B.
"On time and completed the job"
" Contractor called the next morning after I requested service.He came out right away and repaired my garage door. I would recommend this contractor to others. Also discussed possible other home improvement projects with him."
" Contractor is very courteous and professional. I have used this Contractor on two occasions, both of which dealt with my garage door. I would highly recommend this contractor to friends and colleagues."
Lanham, MD Barbara P.
" Mr. Thornton came out on a Sunday to fix my garage door. #1 that impressed me that he could do it on a Sunday. He did a great job, was very nice to me and courtious to me. He did a quality work on the job at hand and to me did not waste time. I highly recommend him and will tell others about my experiance with his work and effciency."
Bel Air, MD
" Mr. Thornton, Thankyou for all work you have done for me over the years. Will be customer for life."
Baltimore, MD Linda H.
" I immediately received a call after submitting my request on the internet. This contractor performed the work the next day. He was very polite, professional and did a great job. I would definitely recommend him for garage door repairs."
Bel Air, MD Lisa B.
" Excellent job! Fast, and well done."
Baltimore, MD Jim H.
" I was very greatfull for the quick repair. Within two hours the tech was at my house and work completed. Other work will be done this fall of this year. I like the way your company work."
Bel Air, MD Karen S.
" Immediate reply, prompt scheduling, and a job done well. I would recommend Thornton Home Improvement, Inc. to anyone."
Crofton, MD James H.
" The repairman came in made his bid and completed the job in less than two hours. ( Replace overhead door springs). Also spoke with me ref. possibly doing some other work later during the start of fall."
Aberdeen, MD William P.
I was satisfied with the professionalism/ service that I received from Mr. Thornton for installing my garage door. Thankyou."
Baltimore, MD Delphine L.
" I was very pleased with the service I received from Thornton Home Improvement. I needed my garage door fixed. They scheduled an appt quickly and fixed it on site that day. The cost of the project was within what they estimated. Not only did they fix the initial problem but they took the time to tell me about another problem that was bending my garage door and fixed it. They were slightly late for the appt but they called me beforehand to let me know. That's refreshing since most contractors I've delt with are late and never call.. leaving me to sit around wondering if they are going to show up or not. I would use this company again! "
Bel Air, MD
" I also recommend the company to assist my friends, family, and co- workers in their search of reliable contractor."
" Very personable and professional clearly explained everything needed to be done and things that i didn't need."
" Thornton Home Improvement, Inc. did a great job."
Rosedale, MD Cindy M.
" Was contacted by Mr. Thornton immediately after submitting my request. Was on time for initial consultation. Kept in direct contact during the entire process. Explained process in detail."
" He came promptly and on schedule, diagnosed and fixed the problem using material that he brought with him. We were very grateful for the service since we were unable to use the car until it was repaired"
Baltimore, MD Michael D.
" Fast and great service"
Randallstown, MD George B.
" Niceguy, called quickly and came after work hours."
" Mr. Thornton was excellent. He was courteous, quick, knowledgeable, reasonable and did a wonderful job on the repair. I would recommend him to anyone and I will keep the service in mind for other jobs. Thank you"
Dundalk, MD Pat S.
" Reach him on the phone almost immediately... it was saturday morning of a hoilday weekend( memorial day) and we just thought ugh... were stuck... he said he could be by w. in an hour. He came diagnosed the problem, (bad spring), suggested we replace both springs, had them on his truck and we were up and running after an hour and a half... he was awesome in every way... on time, experienced, courteuous, personable, on purpose, and he was priced fairly... plus the fact it was a hoilday weekend and he rescued us was icing on the cake... were so grateful to Mr. Thornton and highly recommend him!!! "
Baltimore, MD Victor C.
" Quick communications and service. Very professional. Would highly recommend to others."
Glen Burnie, MD
On time. Experienced and skilled. Honest."
Ellicott City, MD Leo S.
" William was OUTSTANDING!!! Wish I had found him years ago!!! THANK YOU"
Very prompt, courteous, knowledgeable and fair price. Highly recommend to others."
" The technician showed up on time and completed the the repair quickly. The only complaint I had was that when he gave us the quote over the phone he forgot to tell us about the $50 service fee."
Bel Air, MD
" On time and services was done to my satisfaction the owner was very pleasant and easy to talk with. I would use him again."
" Mr. Thornton was very personable and professional. He gave me a very resonable quote and started the next day. He finished, and he did a vantastic job. I was very happy with the finished results. I would recommend Thornton Home improvement to my friends. As A matter of fact, I intend to call for some other home improvement projects."
Baltimore, MD Claude D.
" He called. He came. He fix. Very responsive. Did good work. Prompt. I was happy with the service"
Gwynn Oak, MD
" Mr. Thornton was very very experience and was able to repair the garage door the same day. he was polite and professional. What a breath of fresh air. I felt confident that he knew what he was doing. Thx"
Riverdale, MD Jackie R.
" Mr. Thornton responded promptly to our call, and did a good job. We'd be happy to use his services again."
" Mr. Thornton was very polite and on time. He went right to work after he unloaded his truck. Mr. Thornton clean the area as he worked. He also explained all of the functions of the new door. I would recommend Mr. Thornton to all my family and friends."
Baltimore, MD George A.
" Great service..called back almost immediately and offered to come out the same day but I was not available so he came at 7AM the next morning and finished very quickly! "
Bel Air, MD George H.
" Mr. Thornton was right on time. He was very knowledgable and fixed my door promptly. He also took the time to find out if I needed anything else and didn't hesitate to help. He was very friendly and very professional. I would refer him to anyone that needs help with a project."
" Will Thornton was indeed a true professional. He responded to my inquiry very promptly (within 5 mins of submission). He was at my residence within 90 minutes and exactly when he said he would be there. He honored his estimate and offered very practical advise to help me maintain my garage. He left the broken parts to provide me with assurance that he had done the work he claimed. he was polite and courteous to my wife (which is most important). I highly recommend this professional"
Owings Mills, MD Kenneth E.
" I received a call from Thornton Home Improvement about 5 minutes after submitted the request. They came out that morning and were able to identify the problem with my garage door opener. Point out that the builder had installed it incorrectly and replaced it all in a few hours. Excellent Job. The other vendors didn't contact me until the next day or two."
Beltsville, MD Paul E.
" My garage door broke on the morning of New Year Eve and by the afternoon the door was fixed. Very professional and did a great job."
Bel Air, MD Dan D.
" Fantastic job. I really like him. Even though we had very bad weather, he was still able to come out for me. "
" Mr. Thornton met me at 3PM, reviewed the job, gave me an offer. and had the work done before my wife arrived home at 4:10 PM. I was impressed by his work, and how he related to me as a customer. I enjoyed meeting him, and will recommend him willingly to my friends."
Riva, MD Jerry F.
" Prompt, knowledgeable and honest."
" The contractor responded quickly and reported on time. I was not sure that the replacement part was comparable to the one removed."
Rosedale, MD Paul H.
" Saturday after Thanksgiving we woke up to the automatic garage door opener closing and opening the garage door on its own. The unit was a 13 year old Genie Blue Max that had been acting mysteriously off and on for about 2 years. Had to unplug the garage door opener to get it to stop. Motor was very hot. William Thornton called immediately after we placed a service request in. He arrived within an hour, diagnosed a simple wiring problem and commenced to fixing the initial problem. He never tried to sell us anything and was extremely polite and professional. "
Edgewater, MD Rick W.
" Quick response, courteous and professional. "
" Very knowlegable and friendly. He found that an original component on the closer was installed improperly and came back to replace it. "
Owings Mills, MD Harvey P.
" I had barely submitted my request, whwn my phone rang. It was Thornton Home Improvement calling to inquire about my request. They asked me when I would like them to come look at my garage. The representative showed up on time, assessed the situation quickly, gave me an estimate which I approved, fixed my garage door and refastened the keypad for my garage to the wall without my even asking him to refasten it! I would highly recommend Thornton Home Improvement to anyone. "
" Very fast response. Punctual and professional. Completed job in timeframe stated. Highly recommended his continued service on future home improvement projects. "
Severn, MD Kevin R.
"I saw an ad and decided to check it out on the net. I went there and filled out a request (something I always hesitate to do) and ... this guy Thornton called just after I completed the request and was still reading the reviews! Unbelievable how fast his response was! Also he showed up when he said he would (within an hour and 1/2 after he called. He was a complete gentleman and performed the work quickly and well. I even showed him some other projects and expect to hear from him and use his company again. Highly recommended. "
West Friendship, MD Dennis N.
" Came home from work Wedesday around 5 PM, garage door is broken. Went to website and input my needs to have repair work done. Within 10 minutes of my imput. I got my call from Thornton Home Improvement, the guy was great, very friendly, professional and went right to work; he was done in an hour! "
Hanover, MD Jim M.
" Mr. Thornton provided very prompt and professional service. Once on site he quickly repaired our garage door and made recommendations on improving it's operation. We will absolutly use his service in the future and recommend him to friends."
Odenton, MD Leonard C.
"This gentleman was a professional as one can be and did the work in good time and order. Will recommend to friends and neighbors for home improvements of this type. Completed work on Sunday, on short notice, very fine service. "
Crofton,MD David S.
" Mr. Thornton demonstrated superior business acumen and skill in resolving the problem with our garage door. "
" He was very responsive and Professional."
" Mr. Thornton called on the the phone within minutes of my online visit and call, and I was very pleasanity suprised when he stated he would be out in approximately 45 minutes. When he arrived at my home early I was greeted in a professional manner and we proceeded towards the Garage Door, he looked over the damage to my door and came up with the best quote i had recieved to date. After meticulously going the entire job and going above and beyond what what he quoted he would do as far as re-routing the antenna for the garage remote, and enforcing the cross members of the garage door itself correctly. he did it all with a smile. I am so happy with the service and would not hesitiate a recommondation to anyone I know to use this company. He is 5 star on a 4 star rating. Thank you very much for everything you did."
Severn, MD Dan K.